PLEASE READ: HELPFUL IMPORTANT INFORMATION ON FIRST TIME LOGIN AND ACCOUNT CREATION If you had an account under the previous Virginia State Parks Reservation System, but DO NOT have a reservation with an arrival date after January 24, 2022, or you are not enrolled in the Virginia State Parks Loyalty Program, then you MUST Create a New Account. If you made a reservation under the previous system for an arrival date after January 24, 2022, or have a Virginia State Parks Loyalty Card, then you do not need to create a new account. Please click FORGOT PASSWORD below or click here and follow the instructions sent to recover your account. For new customers who haven’t created an account with Virginia State Parks before: Welcome! Please make an account by following the link here or at the bottom of this window under ‘New Customer’.
If you need assistance checking availability, making a reservation, or canceling or changing an existing reservation, please contact our Customer Service Center at 800-933-7275. Select option 5. Hours are Sunday through Thursday, 7 a.m. to 7 p.m., and Friday and Saturday, 7 a.m. to 9 p.m.
For additional information check out the Frequently Asked Questions (FAQs) or email us at resvs@dcr.virginia.gov.
If you encounter an error when making a reservation please call the call center.